1.If I purchased from www.net.cn, does my login access also allow me to login to your English site directly?
Our Chinese-based site, Net.cn, has a different back-end system from en.hichina.com. If you need our VIP English service, please purchase the service directly through en.hichina.com.
2. How do I change my service to VIP English account manager?
Please send an email to English@hichina.com to submit your request and you will need to pay an extra cost of US$31 to switch to our English interface.
The steps are:
1.To register your member account at http://buy.hichina.com/userlogon/user_logon1.asp;
2.To to make an advance payment by different methods here: http://en.hichina.com/English/payment.asp;
3.To give us your current account password at Chinese interface (www.net.cn) and the encrypted answer.
Please email the above info to english@hichina.com as well, the whole process will take 2 working days.
3. Can I register a .CN domain?
Unfortunately, under the new Registry policy, the .CN top-level-domain is only available for Chinese Companies.
4. Can we make monthly payments?
Currently, we only accept annual payment plans.
5. Why should I choose HiChina as our service provider?
The key advantage for overseas client hosting in China is that it makes your site visible under the ICP registration and enhances your site’s access speed. Furthermore, HiChina is the leading company in this industry.
6. How do you solve spam and abuse problems?
To maintain a clean internet environment, HiChina has a special team that handles these issues. Please email abuse@hichina.com for abuse questions and anti-spam@hichina.com for spam questions.
2011 HiChina
